Shipping Policy

Effective date: 16 September 2026

At Boxbuzz, we aim to deliver your gift boxes safely and on time across India.

Shipping Coverage

We currently ship all orders across India.

Order Processing Time

All orders are processed within 12 working days after order confirmation.

Orders are not processed on Sundays or public holidays.

Estimated Delivery Time

  • Metro Cities: 3–5 working days
  • Other Cities & Rural Areas: 5–8 working days

Delivery time may vary due to courier delays, weather conditions, festivals, or high order volume.

Shipping Charges

Free Shipping on all orders.

Order Tracking

After dispatch, customers will receive a tracking ID via Email to track their shipment.

Delivery Delays

If delivery is delayed beyond expected time, please contact us at contact@boxbuzz.in.

Incorrect Address

If customer provides wrong address or phone number, order may be returned. Re-shipping charges will be applicable.

Damaged Package

Please record an unboxing videowhile opening the parcel — it is the quickest way to settle a transit-damage claim.

A damaged, unsealed or incomplete delivery must be reported within 48 hours of delivery, and is refunded in full under our sealed-pack guarantee. The full grounds and process are on our Refund & Returns Policy page.